Insider's Guide to the Big Lots Employee Handbook: Benefits & Policies Explained - AirMason Blog (2024)

Understanding the Big Lots Employee Handbook is crucial for every associate. This article breaks down what you need to know about company policies, benefits, and employment expectations—whether you’re just starting at Big Lots or have been part of the team for years.

Key Takeaways

  • The Big Lots Employee Handbook provides a comprehensive overview of company policies, benefits, and expectations, which include medical, dental, and vision benefits for full-time and part-time associates.
  • Big Lots offers an Employee Benefits Portal for associates to manage benefits, view schedules, timesheets, and submit time-off requests, with support available through the Big Lots Benefits Service Center.
  • Employees at Big Lots are offered various financial benefits, like a 401(k) with employer match, company-paid life insurance, and paid time off policies to facilitate work-life balance along with opportunities for professional development and advancement.

Employee Handbook Agreement

The Employee Handbook Agreement serves as a crucial document outlining the expectations, policies, and guidelines for employees within an organization. By signing this agreement, employees acknowledge their understanding and acceptance of the terms laid out in the employee handbook. It provides a comprehensive overview of company policies regarding various aspects such as code of conduct, workplace behavior, benefits, and procedures. This agreement not only ensures clarity but also promotes consistency in how employees are expected to conduct themselves and interact within the workplace. It serves as a reference point for both employees and employers, fostering a transparent and harmonious work environment. Regular updates to the handbook and agreement reflect changes in company policies or legal requirements, ensuring relevance and compliance over time.

Overview of Big Lots Employee Handbook

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The Big Lots Employee Handbook serves as a comprehensive guide familiarizing employees with the company’s policies, expectations, benefits, and responsibilities. It contains essential information, including company policies, procedures, code of conduct, and regular updates reflecting changes in legal requirements. Thus, it proves instrumental in addressing workplace issues and leveraging available support resources.

The comprehensive review of this handbook will serve as a detailed guide, enlightening both existing and prospective employees about what Big Lots offers. From health benefits to training and development opportunities, this handbook covers a wide array of topics that give you a glimpse into the company’s commitment to its workforce.

Accessing the Employee Benefits Portal

The Employee Benefits Portal is a platform that Big Lots employees can use to manage their benefits. To utilize this resource, one must first register and enroll on the platform.

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Account Creation and Login

Account creation on the Employee Benefits Portal is simple and uncomplicated. Here are the steps to follow:

  1. Use your AssociateID followed by ‘’ as the username.
  2. Use your last name followed by the last four digits of your Social Security number as the initial password.
  3. After this initial setup, you will be required to update your password for security reasons.

At times, you might encounter difficulties while trying to sign in. In such instances, don’t fret! You can contact the Big Lots Benefits Service Center at 855.889.6525 for assistance. Remember, you can access the portal using the URL

Navigating the Benefits Portal

Upon logging into the portal using your internet connection, you’ll discover a wealth of important information resources at your disposal, allowing you to create and update important personal details, including your home and mailing address, phone number, email address, and emergency contacts.

Additionally, the WorkBig! platform, accessible through the benefits portal, allows you to conveniently:

  • View store schedules
  • Manage timesheets
  • Indicate schedule availability
  • Submit time-off requests.

For those moments when you need a bit of help with order-related questions or additional concerns, you can utilize the chat feature available on the Big Lots website from Monday to Friday, 8 AM to 10 PM ET, and weekends from 8 AM to 8 PM ET.

Health and Wellness Benefits for Big Lots Employees

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The comprehensive health and wellness benefits stand out among the advantages of working at Big Lots. Both full-time and part-time associates are offered medical, dental, and vision options. The company recognizes the importance of health coverage and extends these benefits even to part-time associates, ensuring that all employees have access to quality healthcare.

In addition to this, full-time employees have access to the following benefits:

  • Company-paid life insurance policies
  • Short-term and long-term disability insurance (long-term options exclusive to salaried associates)
  • Flexible Spending Accounts (FSAs)
  • Health Savings Accounts (HSAs)
  • Hospital indemnity
  • Critical illness insurance
  • Accident insurance
  • Supplemental life insurance
  • Access to the Employee Assistance Plan (EAP)

Employee Handbook Construction

Employee handbook construction is a critical aspect of establishing clear guidelines and expectations within an organization. When crafting an employee handbook, it’s essential to consider legal requirements, company policies, and industry standards. The construction process involves outlining company values, policies, and procedures in a comprehensive and accessible format. Additionally, employee handbook construction should prioritize clarity, consistency, and alignment with organizational goals. By carefully constructing an employee handbook, organizations can promote transparency, mitigate risks, and foster a positive work environment for employees.

Financial Benefits and Retirement Plans

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Big Lots caters not only to your present needs but also anticipates your future requirements. The company offers a 401(k) retirement plan which includes an employer match to enhance their employees’ retirement savings. This retirement plan is available to both full-time and part-time associates at Big Lots, ensuring all eligible associates can plan for retirement.

But the financial benefits don’t stop there. Full-time employees at Big Lots are provided with company-paid associate life insurance, contributing to the financial security of their families. To further customize their coverage, Big Lots extends its financial benefits by offering supplemental life insurance for both full-time and part-time employees.

Time Off and Leave Policies

Recognizing that everyone deserves a break, Big Lots incorporates this understanding into their policies. Full-time associates are entitled to paid time off, including paid sick days, as part of their benefits package. This ensures that employees can take care of their health without worrying about their pay.

In addition to sick leave, Big Lots provides vacation days for their full-time associates. And it doesn’t stop there. Floating holidays are available to all Big Lots associates, with both full-time and part-time associates being eligible for them. This not only supplements their time off benefits but also contributes to a healthy work-life balance.

Training and Development Opportunities

Big Lots is committed to fostering the development of its employees. The company offers the ASPIRE program, designed for high potential associates to develop leadership skills and engage in projects for accelerated career advancement. This program presents an excellent opportunity for those looking to advance their careers at Big Lots.

In addition to the ASPIRE program, there’s Big Lots University. It offers a variety of professional development courses, supporting educational growth through its educational assistance programs. For those in leadership positions, the ‘Leading Big’ program provides necessary training and resources.

And if you’re looking for new opportunities within the company, the Big Talent! platform allows associates to view and apply for job openings, manage their internal profiles, and add relevant career details such as employment history and certifications.

Employee Discounts and PerksInsider's Guide to the Big Lots Employee Handbook: Benefits & Policies Explained - AirMason Blog (5)

Employment at Big Lots comes bundled with its own set of perks. Full-Time and Part-Time associates enjoy a merchandise discount of 20-30% every day on store items. This means you can shop for your favorite items at discounted prices, making your shopping experience even more enjoyable.

In addition to this, Big Lots offers the following benefits to its employees:

  • Competitive pay
  • Flexible scheduling
  • Health and wellness benefits
  • Employee discounts
  • Career development opportunities

Big Lots also hosts Friends and Family discount events approximately four times a year at Big Lots stores. During these events, employees and their loved ones can enjoy a 20% off coupon on items including furniture and groceries.

As members of the Big Lots Rewards program, employees benefit from:

  • A $5 welcome gift
  • A coupon for every three purchases
  • A $50 furniture bonus
  • 20% off VIP shopping days
  • Surprises such as birthday gifts and free weekend items.

Workplace Safety and Security Measures

Big Lots places a high priority on safety. The company’s workplace safety and security measures are designed to protect employees, customers, and company assets. This includes providing ergonomic workstation options to enhance the physical comfort and well-being of employees.

In addition to physical safety, Big Lots also emphasizes ethical conduct. Compliance with the Code of Business Conduct and Ethics is integral to maintaining workplace safety and security, with violations potentially leading to disciplinary action. This contributes to the creation of a safe, secure, and ethical working environment.

Big Lots Mission and Company Culture

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Big Lots runs its stores with a mission centered on earning the trust of stakeholders including:

  • customers
  • associates
  • stockholders
  • vendors
  • the communities they serve

This mission is reflected in its company culture, employee expectations, and the services they provide.

Employees at Big Lots are expected to adhere to a Code of Business Conduct and Ethics, which outlines principles that guide directors, officers, and associates in their behavior. The company fosters a culture that supports career advancement across various departments, contributing to the development of its associates and the communities where they operate.

Compliance with Laws and Regulations

Maintaining the integrity of Big Lots hinges significantly on compliance. Associates are expected to comply with not only the letter but also the spirit of the law, upholding the company’s ethical standards. This includes understanding the laws relevant to their job functions and seeking guidance when necessary.

At Big Lots, avoiding conflicts of interest is essential, and employees are prohibited from receiving improper personal benefits due to their position with the company. The company employs organizational, technical, and administrative measures to ensure the security of Personal Information collected from employees and customers. In the event of a potential security breach, Big Lots expects individuals to report the issue promptly to enable the company to address the situation effectively.

How to Address Concerns and Request Assistance

Big Lots offers multiple avenues for employees to voice their concerns and seek assistance. One such tool is the BIG Voice system, which allows associates to report concerns and ask questions. Confidentiality is assured in all reports made through this system, encouraging open communication.

In addition to the BIG Voice system, Big Lots offers a contact page designed to provide employees and customers with various ways to reach out for assistance. Through multiple contact methods provided on this page, employees can receive the support they need, including:

  • Phone support
  • Email support
  • Live chat support
  • In-person support at a Big Lots store

Contractor Handbook

The contractor handbook serves as a comprehensive guide for individuals and companies operating within the construction industry. It provides essential information on best practices, safety protocols, and legal requirements that contractors must adhere to while performing their duties. This invaluable resource covers a wide range of topics, including project management, building codes, permit processes, and subcontractor relationships. With detailed instructions and helpful tips, the contractor handbook is essential for ensuring compliance and achieving success in the competitive construction market.


To wrap it up, the Big Lots Employee Handbook is a comprehensive guide that provides employees with insights into the company’s policies, benefits, and culture. From health and wellness benefits to training and development opportunities, Big Lots offers numerous perks to its associates. The company also emphasizes workplace safety, adherence to laws and regulations, and provides channels for addressing concerns and requesting assistance. As an employee, understanding the contents of this handbook is key to maximizing your experience at Big Lots.

Frequently Asked Questions

Does big lots pay weekly?

Yes, Big Lots pays weekly, and you have the option to access your earned wages through DailyPay to fit your schedule.

How can I access the Big Lots Employee Benefits Portal?

To access the Big Lots Employee Benefits Portal, create an account using your AssociateID and ‘’ as the username, and your last name followed by the last four digits of your Social Security number as the initial password.

What health and wellness benefits does Big Lots offer?

Big Lots offers comprehensive health insurance coverage, including medical, dental, and vision options for both full-time and part-time associates, promoting overall well-being and health.

What training and development opportunities are available at Big Lots?

At Big Lots, employees have access to the ASPIRE program, Big Lots University, and the ‘Leading Big’ program for professional growth and career progression. These programs provide valuable training and development opportunities.

What discounts and perks are available to Big Lots employees?

Big Lots employees can enjoy a daily merchandise discount of 20-30%, access Friends and Family discount events, and benefit from the Big Lots Rewards program. These are some of the discounts and perks available to employees at Big Lots.

Important Disclaimer:

The article presented here does not serve as a representation of the company’s actual employee handbook mentioned in this article.

Our discussions and insights regarding employee handbook are based on assumptions about what may be considered significant in the companies’ policies. These assumptions are drawn from available information and industry knowledge. Readers are advised that the content provided is for informational purposes only and should not be construed as an exact reflection of any company’s official policies or procedures. For precise and accurate details regarding a company’s employee handbook, individuals should refer directly to the company’s official documentation or consult with appropriate representatives.

Please be aware that the content on this page has been generated by using artificial intelligence language models and may contain errors, inconsistencies, or outdated information. It is provided as-is without any warranties or guarantees of accuracy. We strongly recommend using this content as a starting point for further research. We disclaim any liability for damages or losses resulting from the use or reliance on this content.

Insider's Guide to the Big Lots Employee Handbook: Benefits & Policies Explained - AirMason Blog (2024)
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