Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Boston come from postal codes 02127, 02118, 02116, 02114, 02128, 02109, 02215 and 02119.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 264,159 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Spectrum
Spectrum is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Spectrum outage reports came from the following cities:Brighton, Chestnut Hill, Boston, Medford, Newton, Cambridge, Jamaica Plain, Waban, Wellesley, Quincy, Malden, Somerville, Brookline, Charlestown and Lynn.
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| City | Problem Type | Report Time |
|---|---|---|
 Brighton | Internet | |
| Chestnut Hill | Internet | |
| Brighton | Internet | |
| Brighton | Internet | |
| Boston | Internet | |
| Medford | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- Sarah Dudley (@SarahDudley3) reported fromBoston, Massachusetts
@Just_Kate @ViasatInternet @GetSpectrum @Ask_Spectrum That’s terrible! I received an extra free 15GB of data from @Verizon for use until the end of April.
- Eric ^_~ O'Sullivan! (@revsully) reported fromSomerville, Massachusetts
I’m in the outrage spectrum, yet what I can do is calm down. It’s only a fictional Story. And a licensed property of a complex entertainment juggernaut.And ultimately nothing to do with me. Not unless I interact with it.Which as a conscious choice making adult, I choose...
- Eileen Nicole Simon (@HearingSpeech) reported fromHull, Massachusetts
@Spectrum The BAP is pure speculation, & all the arguments people dream up in its support. The BAP is just another primitive way to add stigma to the tragedy of having a child who suffered neurological injury.
- Ellen Berlin (@ellenberlin) reported fromMilton Center, Massachusetts
@DylanByers @GetSpectrum Worst cable company ever ... and by ever I really mean ever!!!
- Patrick Crakes (@Aquinas82nd) reported fromBoston, Massachusetts
@UNLVphilly Thanks. I remember pretty clearly. Anyway, TWC could never accept sports tier from DTV or any Pay TV distributor because the model they used to justify paying the Dodgers so much was predicated upon the channel being on Basic+. Sports tier was never an option for TWC.
- ☘Jiggles☘@Jiggles Mahoney🌊 (@JigglesMahoney) reported fromWeymouth Landing, Massachusetts
@Ask_Spectrum Please provide the services subscribed to Stephanie Miller and her neighbors in California. I'm just one of her nationwide audience who is frustrated with your service.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- maxbean (@maxbean) reported
@Ask_Spectrum is there another outage in LA (Venice)?
- Chris Schubart (@cschubydoo) reported
@Ask_Spectrum my internet crashed and it appears to be an outage..can you confirm? 45069 zip code
- Michael Kazazis (@mkazazis) reported
@Ask_Spectrum Anyone having a problem with @CNBC ...it is appearing in a much lower resolution on all of our cable boxes....unwatchable.
- some black dude (@thewrongbrandon) reported
why are you so terrible @ask_spectrum
- IndustrialG33k (@IndustrialG33k) reported
@Ask_Spectrum If you have a scheduled maintenance outage (especially during the day), why wouldn't you notify customers ahead of time?
- PBhakta (@PBhakta3) reported
@Ask_Spectrum is there an outage in coppell 75019?
- MuscleMouse@AdrienneSamani (@MuscleMouseAdr1) reported
@chad_petit @GetSpectrum @Ask_Spectrum We used to have that problem and they replaced the equipment and it doesn’t happen anymore. But it was a huge pain in the *** to get reconnected.
- MuscleMouse@AdrienneSamani (@MuscleMouseAdr1) reported
@chad_petit @GetSpectrum @Ask_Spectrum We used to have that problem and they replaced the equipment and it doesn’t happen anymore. But it was a huge pain in the *** to get reconnected.
- MuscleMouse@AdrienneSamani (@MuscleMouseAdr1) reported
@chad_petit @GetSpectrum @Ask_Spectrum We used to have that problem and they replaced the equipment and it doesn’t happen anymore. But it was a huge pain in the *** to get reconnected.
- Ronald haupt (@Ronaldhaupt1) reported
@JonnyEthco @Ask_Spectrum I pay $70 for 200 down 20 up in the middle of nowhere Missouri.
